Terms of Service
Orders ship within 1 to 7 business days USPS Priority mail unless otherwise notified.
There is no sales tax applied to any purchases, except for orders shipped within Tennessee.
If you are unhappy with an item purchased from A Thousand Faces website it may be returned in its original condition within 14 days of receipt for a store credit, less any shipping charges. The store credit has an expiration date one year from date of issue. Custom orders are non-returnable.
All returns are handled via email. You will be asked to fill out a Return Form and then provided with a Return Authorization Number (RAN) and instructions. Item to be returned must be shipped prepaid to us in the original packaging. A Thousand Faces is not responsible for loss or damage of return shipments. Please package and insure accordingly.