Terms of Service

Shipping: 
Orders ship within 3 to 7 business days USPS Priority mail unless otherwise notified. 
Sales Tax:
There is no sales tax applied to any purchases, except for orders shipped within Tennessee. 
 
Return policy:
If you are unhappy with an item purchased from A Thousand Faces website it may be returned in its original condition within 14 days of receipt for a store credit, less any shipping charges. The store credit has an expiration date one year from date of issue.   Custom orders are non-returnable. 
All returns are handled via email. You will be asked to fill out a Return Form and then provided with a Return Authorization Number (RAN) and instructions. Item to be returned must be shipped prepaid to us in the original packaging. A Thousand Faces is not responsible for loss or damage of return shipments. Please package and insure accordingly.

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